Please read these Terms & Conditions carefully before registering an account or using any service provided by sm188. By accessing the platform, you agree to be bound by all provisions set out below.
Last updated: January 2026Important: These Terms & Conditions constitute a legally binding agreement between you ("the Member") and sm188 ("the Platform", "we", "us", "our"). By registering an account or placing any wager on sm188, you acknowledge that you have read, understood, and agreed to every provision in this document. If you do not accept these terms, you must not use sm188.
The following terms, when used throughout this document, carry the meanings assigned to them below:
Access to and use of sm188 is subject to the following eligibility requirements, all of which must be satisfied simultaneously and on a continuing basis throughout your membership:
sm188 takes underage gambling extremely seriously. Any account found to have been registered by a person under 21 years of age will be immediately closed and all funds — including any winnings — will be forfeited. If you are aware of a minor using the Platform, please contact [email protected] immediately.
To access real-money gaming services on sm188, you are required to create an Account. The following conditions govern the registration process and ongoing account management:
3.1 Accurate Information. You must provide complete, accurate, and truthful information during registration, including your full legal name, date of birth, Indonesian residential address, and a valid email address. Providing false or misleading information is a material breach of these Terms and grounds for immediate account closure.
3.2 One Account Policy. Each individual is permitted to hold exactly one Account on sm188. Creating or operating more than one Account — whether under the same or different personal details — is strictly prohibited. Breach of this rule will result in the closure of all associated accounts and forfeiture of any balances held therein.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. sm188 will treat any action taken using your login credentials as having been authorised by you, unless you have notified us of unauthorised access in advance. If you suspect your account has been compromised, contact support immediately.
3.4 Account Non-Transferability. Accounts are strictly personal and non-transferable. You may not sell, transfer, or assign your Account or any right to use it to any other person. Any attempt to do so renders the Account void and subject to immediate closure.
3.5 Contact Details. You are responsible for keeping your registered contact information up to date. sm188 communications — including security alerts, KYC requests, and promotional notifications — are sent to the email address on file. sm188 is not liable for any loss arising from your failure to update contact information.
4.1 Accepted Payment Methods. sm188 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga (bank transfer / virtual account), and the e-wallets DANA, OVO, GoPay, ShopeePay, and LinkAja. All transactions are denominated in IDR. sm188 does not accept deposits from payment methods not registered in the Member's own name.
4.2 Minimum Deposit. The minimum deposit amount is Rp 25.000 per transaction. sm188 reserves the right to adjust minimum deposit thresholds at any time, with notice posted on the Platform.
4.3 Deposit Processing. E-wallet deposits (DANA, OVO, GoPay, ShopeePay, LinkAja) are typically credited to your Account balance in real time. Bank transfer deposits via virtual account are typically confirmed within 1–5 minutes during normal operating hours. sm188 is not responsible for delays caused by third-party payment processors or banking infrastructure outside our control.
4.4 Withdrawal Eligibility. Withdrawals may only be requested to a payment method registered in your own name. Before your first withdrawal — and at any subsequent time at sm188's discretion — you may be required to complete KYC verification (see Clause 7). Withdrawal requests submitted without completing required KYC will be placed on hold until verification is complete.
4.5 Withdrawal Processing Times. E-wallet withdrawals are typically processed within 5–15 minutes of approval. Bank transfer withdrawals are typically processed within 15–30 minutes during peak WIB business hours. Processing may take longer during high-volume periods, system maintenance windows, or when additional security checks are required.
4.6 Withdrawal Limits. Minimum withdrawal amount is Rp 50.000. Maximum withdrawal limits per transaction and per day are published in the Platform's banking section and are subject to change with reasonable notice.
4.7 Source of Funds. sm188 reserves the right to request evidence of the source of funds deposited into your Account. Failure to provide satisfactory documentation may result in a withdrawal hold or account suspension pending investigation.
sm188 does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees independently of sm188. Please consult your payment provider's fee schedule before transacting.
5.1 General Bonus Terms. All bonuses, free bets, cashback offers, and promotional credits offered by sm188 are subject to specific terms published at the time of the promotion. In the event of a conflict between a promotion-specific term and these general Terms & Conditions, the promotion-specific term prevails for the matter it addresses.
5.2 Wagering Requirements. Unless explicitly stated as "no wagering", all Bonus Funds are subject to a wagering requirement that must be fulfilled before winnings derived from those funds may be withdrawn. The applicable wagering multiple, eligible games, minimum odds, and validity period will be stated in the promotion terms. Wagers placed on excluded games do not contribute toward fulfilling wagering requirements.
5.3 Welcome Bonus. The welcome bonus is available to new Members on their first qualifying deposit. Only one welcome bonus may be claimed per person, per household, per IP address, and per payment method. sm188 reserves the right to withhold or reverse a welcome bonus where there is evidence of duplicate account creation or abuse.
5.4 Bonus Abuse. sm188 employs automated and manual monitoring to detect bonus abuse, including but not limited to: low-risk hedging strategies designed to guarantee withdrawal without genuine wagering risk; exploitation of technical errors or misconfigured promotional parameters; and coordinated abuse across multiple accounts. Where abuse is identified, sm188 reserves the right to void all bonus winnings, close the Account, and withhold the balance pending investigation.
5.5 Promotional Validity. All promotions have a defined validity window, stated in WIB. Bonus Funds and associated wagering requirements that have not been fulfilled within the validity window will expire automatically and be removed from the Account balance without compensation.
5.6 Right to Modify or Withdraw Promotions. sm188 reserves the right to modify, suspend, or discontinue any promotion at any time. Where a promotion is withdrawn mid-cycle, Members who have already opted in will be given a reasonable period to complete any existing wagering requirement unless fraud or abuse is suspected.
6.1 Binding Game Rules. All games available on sm188 — including slots from Pragmatic Play, PG Soft, NetEnt, and Microgaming; live casino tables from Evolution Gaming and Pragmatic Play Live; sportsbook markets covering BRI Liga 1, EPL, La Liga, Serie A, and Bundesliga; poker tables; and video poker variants — are governed by individual game rules published within each game interface or the relevant product section of the Platform. By participating in any game, you agree to be bound by those rules.
6.2 Finality of Results. Game results are determined by certified Random Number Generator (RNG) technology or live dealer outcomes and are final. sm188 will investigate disputes where a Member provides evidence of a material technical error, but sm188's decision following investigation is final and binding.
6.3 Sportsbook Bet Settlement. Sports betting markets are settled in accordance with the official result of the relevant sporting event as recognised by the governing body. In the event of match cancellation, postponement, or abandonment, bets will be settled in accordance with the sportsbook rules applicable to the specific market type.
6.4 Collusion and Match Fixing. Any form of collusion in poker or other multi-player games, and any attempt to exploit advance knowledge of sporting outcomes, is strictly prohibited. Accounts suspected of engaging in such conduct will be suspended pending investigation and may be permanently closed with balances withheld.
6.5 Technical Malfunctions. In the event of a game or system malfunction that affects the outcome of a game round or bet, sm188 reserves the right to void the affected game round and return the relevant stake to the Member's Account. sm188 is not obligated to honour apparent winnings generated as a direct result of a technical malfunction.
7.1 Verification Obligation. sm188 is committed to maintaining a secure and compliant operating environment. As part of this commitment, sm188 may require Members to submit identity verification documentation at any stage of the account lifecycle — including at registration, prior to processing a first withdrawal, following an unusual account activity flag, or upon reaching specified cumulative deposit thresholds.
7.2 Required Documents. Standard KYC documentation may include one or more of the following: a government-issued photo ID (Indonesian national identity card / KTP, passport, or driving licence); proof of residential address (utility bill or bank statement dated within three months); proof of payment method ownership (screenshot of e-wallet account in your name, or bank statement header); and, where required, a selfie photograph holding the submitted ID document.
7.3 Processing Timeframe. sm188 aims to complete standard KYC reviews within 24–48 hours of receiving a complete and legible documentation set. Members will be notified by email once their verification status has been updated.
7.4 Consequences of Non-Compliance. Failure to provide requested KYC documentation within a reasonable timeframe — typically 14 days from the initial request — may result in a withdrawal hold, account restriction, or, in cases of suspected fraudulent activity, permanent account closure.
7.5 Data Handling. All identity documents submitted for KYC purposes are handled in accordance with sm188's Privacy Policy, accessible at sm188.one/privacy-policy. Documents are stored securely, accessed only by authorised personnel, and are not shared with third parties except where required by applicable international regulatory frameworks.
sm188 is committed to providing a safe, controlled, and enjoyable gaming environment. We recognise that for a small minority of individuals, gambling can become problematic, and we take our duty of care seriously.
8.1 Age Restriction. The Platform is strictly reserved for adults aged 21 and over. sm188 proactively applies age verification checks and encourages parents and guardians to use parental control software to prevent minors from accessing gambling-related websites.
8.2 Responsible Gaming Tools. Every sm188 Member has access to the following self-management tools, configurable directly from the Account dashboard:
8.3 Support Resources. If you believe your gambling is becoming a problem, we strongly encourage you to review the guidance and self-assessment tools available on our Responsible Gaming page, or to contact our 24/7 support team via live chat.
Play Responsibly: Gambling should be an enjoyable form of entertainment, not a source of financial stress. Never wager more than you can comfortably afford to lose. If gambling is negatively affecting your finances, relationships, or mental health, please seek help immediately.
9.1 Platform Ownership. All content on the sm188 Platform — including but not limited to the sm188 brand name, logo, website design, software architecture, game interfaces, text content, graphics, and promotional materials — is the exclusive intellectual property of sm188 or its licensed content providers, and is protected by applicable international intellectual property laws.
9.2 Permitted Use. Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not extend to copying, reproducing, distributing, modifying, reverse-engineering, or creating derivative works from any Platform content.
9.3 Game Content. All slot titles, live casino games, poker software, and sportsbook interfaces are provided under licence from their respective third-party developers (including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, and Spribe) and remain the intellectual property of those studios. sm188 makes no claim of ownership over third-party game content.
10.1 Service Availability. sm188 endeavours to maintain continuous Platform availability but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where possible. sm188 is not liable for any losses — financial or otherwise — arising from temporary Platform unavailability, network disruptions, or third-party service outages.
10.2 Accuracy of Information. While sm188 takes reasonable steps to ensure the accuracy of odds, game information, and promotional details published on the Platform, errors may occasionally occur. In the event of a manifest error — including but not limited to an obviously incorrect price on a sporting market — sm188 reserves the right to void the affected bet and return the stake to the Member, regardless of whether the Member has already collected apparent winnings.
10.3 Third-Party Services. The Platform integrates services from third-party providers including game studios, payment processors, and data feed providers. sm188 is not liable for the failure, error, or misconduct of any third party, to the extent permitted by applicable law.
10.4 Maximum Liability. To the fullest extent permitted under applicable law, sm188's total aggregate liability to any Member — in contract, tort, or otherwise — shall not exceed the total amount deposited by that Member in the 30 days immediately preceding the event giving rise to the claim.
10.5 Force Majeure. sm188 shall not be held liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from a Force Majeure event. In such circumstances, sm188 will take reasonable steps to restore services as quickly as practicable and will communicate transparently with affected Members.
11.1 Termination by Member. You may request the closure of your Account at any time by contacting sm188 support. Upon receiving a closure request, sm188 will process any eligible pending withdrawals before closing the Account. Accounts under active investigation may not be closed until the investigation is resolved.
11.2 Termination by sm188. sm188 reserves the right to suspend or permanently close any Account — and withhold associated balances pending investigation — where the Account is found to have been involved in any of the following: provision of false registration information; underage gambling; breach of the one-account policy; bonus abuse; fraud or attempted fraud; collusion or cheating; money laundering or any other illegal activity; or any material breach of these Terms & Conditions.
11.3 Return of Legitimate Balances. Where an Account is closed by sm188 for reasons other than fraud, illegal activity, or material breach, any legitimate real-money Balance (excluding Bonus Funds) will be returned to the Member via their verified payment method within a reasonable timeframe, subject to completed KYC verification.
11.4 Dormant Accounts. An Account that has had no login activity for a continuous period of 12 months will be classified as dormant. sm188 will make reasonable attempts to contact the registered Member before applying any dormancy policy. Details of applicable dormancy charges, if any, are published in the Platform's account management section.
These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with internationally applicable gaming regulations under which sm188 holds its operating licence. sm188 operates as a Trusted and Secure Platform — Internationally Regulated. sm188 does not make representations regarding the legality of online gambling under Indonesian domestic law and expressly disclaims any responsibility for Members' compliance with their local laws. Each Member is solely responsible for determining whether accessing the Platform is lawful in their personal jurisdiction before registering or depositing funds.
In the event of a dispute between a Member and sm188 that cannot be resolved through the standard support process, the matter shall be submitted to binding arbitration under the rules of the relevant international arbitration body as specified in sm188's licence conditions. The arbitration shall be conducted in English. The arbitral award shall be final and binding on both parties.
13.1 Right to Amend. sm188 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version will always be published at sm188.one/terms-conditions with the effective date clearly noted at the top of the document.
13.2 Notice of Material Changes. Where amendments are material — for example, changes to bonus wagering policy, withdrawal limits, or eligibility criteria — sm188 will notify registered Members by email to the address on file at least 7 days before the changes take effect, where operationally practicable.
13.3 Continued Use as Acceptance. Your continued use of the Platform following the publication of updated Terms & Conditions constitutes your acceptance of those changes. If you do not accept the updated terms, you must stop using the Platform and request account closure before the effective date of the changes.
For any questions, concerns, or formal written notices regarding these Terms & Conditions, please contact sm188 through the following channel:
For account-specific queries, please have your registered email address and Account ID ready when contacting support to allow us to assist you as efficiently as possible.
These Terms & Conditions were last reviewed and updated in January 2026. sm188 recommends that Members re-read this document periodically to remain informed of any changes that may affect their use of the Platform.
Now that you understand our Terms & Conditions, take the next step. Join over two million Indonesian players enjoying provably fair games, instant IDR payments, and 24/7 support. Adults only — 21+. Please play responsibly.